DREAMLAND ASSOCIATES

PART-TIME AND FULL-TIME POSITIONS

Hours vary depending on the theatre’s performance and event schedule and includes afternoons, evenings, weekends & holidays.

The primary responsibility of a Dreamland Associate is to support The Nantucket Dreamland to meet organizational objectives while providing a highly efficient and professional attitude. The Dreamland Associate plays a key role as the first point of contact for all visitors and callers and therefore must always uphold an exceptional hospitality-focused demeanor.

Duties and Responsibilities:

• Engage all Dreamland guests in a professional and efficient manner while servicing their needs and requests.
• Responsible for all Dreamland patron transactions including concessions, alcohol sales, online ticket purchases, merchandise.
• Assist patrons with general inquiries about facilities, live theater, film and special event programming initiatives; be familiar with all information pertaining to current and future performances and activities and be pro-active in encouraging participation in the programs and facilities offered at The Nantucket Dreamland.
• Meet and direct groups, scheduled visitors and contractors when required.
• Operate point of sale system to facilitate transactions. Cash handling required.
• Support all Dreamland productions, special events, live theater, drive in and films as required.
• The above listed duties are not all inclusive. This position is expected to perform all work-related duties as requested by Dreamland management.

Qualifications:

• Previous hospitality and customer service experience required. Retail, food and beverage, event and theater experience preferred.
• Friendly and personable. Excellent customer service skills required!
• Must be 18 years or older due to sales of alcohol.

Skills and Knowledge Requirements:

• Possess excellent sales, organizational, public relations, verbal, and written communication skills.
• Possess good analytical, interpersonal and customer service skills.
• Ability to work accurately with attention to detail while working independently as well as in a team environment.
• Professional and polished demeanor required.
• Ability to handle sensitive information with discretion and confidentiality.

Compensation:

• Competitive Hourly Wage

Send cover letter and resume to Nantucket Dreamland, PO Box 989, Nantucket, MA 02554 or email the requested information to boxoffice@nantucketdreamland.org. No in person resumes or phone calls will be accepted  The Nantucket Dreamland is an Affirmative Action/Equal Opportunity Employer.

 

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